aubet Privacy Policy

aubet is an online gaming platform built for players in Myanmar. We take our responsibility to handle your personal information seriously. This Privacy Policy explains what data we collect when you use the aubet website and related services, how we use it, and how we protect it.

By continuing to use aubet, you are considered to have read, understood, and agreed to this policy. If you have any questions about it, you can reach us through the contact details in the Contact section.

When you create an account and use our services at aubet, we may collect the following types of data —

2.1 Information You Provide Directly

• Name and date of birth
• Contact email address
• Phone number (for verification)
• Payment data (when transacting via KBZPay, Wave Money, AYA Pay, CB Pay, or Bank Transfer)
• Account login credentials
• Information shared by the player themselves (e.g. messages sent to support)

2.2 Data Automatically Collected from Website Usage

• IP address and network connection data
• Browser type and version
• Device information (mobile / desktop / OS)
• Pages viewed and activity history on the website
• Login and logout times and dates (Myanmar Standard Time)
• Referral source (how you arrived at aubet)

2.3 Financial Verification Data

During the deposit and withdrawal verification process, we may request official identity documents such as a National Registration Card (NRC). This data is stored securely and is kept solely for financial security verification purposes.

At aubet, your data is used only for the following purposes —

• Account registration, verification, and management
• Processing and verifying payments
• Responding to player support requests
• Ensuring fair play and preventing financial fraud
• Analysing individual play patterns to support responsible gambling
• Maintaining platform security and carrying out technical improvements
• Sending notifications about policy changes and service updates
• Meeting legal obligations

We do not sell your data for advertising purposes or to third-party companies, and we will not share it with any company without stating a clear purpose.

aubet works with trusted partner companies that provide services on our behalf. These companies handle data only for the purposes we instruct and may not use it for any purpose of their own.

Situations Where Data May Be Shared

• Payment service providers — Only the data required to process deposits and withdrawals is passed to providers such as KBZPay, Wave Money, AYA Pay, and CB Pay
• Game platform partners — Only the technical data needed for games to function properly is shared
• Legal obligations — Data may be provided in accordance with the law if required by a legitimate legal demand
• Security investigations — Where fraud or illegal activity is suspected, we may cooperate with investigative authorities

Under no circumstances do we sell your data to advertising companies.

The aubet website uses cookies and similar technologies to improve your browsing experience and develop our services.

Types of Cookies

• Essential cookies — Cookies that are strictly necessary for account login, security checks, and correct website operation
• Functional cookies — Cookies that remember your language preferences and access settings
• Analytics cookies — Used to analyse website usage patterns and understand what players need

You can adjust or block cookies through your browser settings, but disabling essential cookies may prevent some features of the website from working normally.

aubet applies industry-standard security measures to protect your personal information —

• SSL (Secure Socket Layer) encryption — all data in transit is encrypted and protected
• Database access controls — only authorised staff can access the data
• Encrypted storage of payment data
• Unauthorised access prevention procedures
• Staff data protection training

No security technology can offer 100% guarantee, but we are committed to protecting your data to the best of our ability. If a data security breach occurs, we will notify any affected players as quickly as possible.

aubet will retain your personal information for as long as your account is active and for as long as necessary to meet legal obligations.

• Account data — Kept on record for a full 5 years after account closure
• Financial transaction records — Retained for the period required by law
• Support conversations — Deleted or anonymised within 1 year of the interaction ending
• Cookies and website logs — Deleted within 90 days to 1 year

Data that is no longer needed after the retention period has passed is securely deleted or anonymised.

As an aubet player, you have the following rights regarding your personal information —

Right to Access

You can request to view what data aubet holds about you. Submit a request through our contact channels and we will send you the information after verifying your identity.

Right to Correction

If you believe your data is inaccurate, you can request a correction. For information you can update yourself (account settings), you can do so directly by logging in.

Right to Deletion

You can request deletion of your data, excluding data that must be retained by law. Data tied to legal obligations, such as financial records, can only be deleted after the legally required period has passed.

Right to Data Portability

You can request that data we hold about you be provided in a readable file format.

How to Submit a Request

To exercise any of these rights, contact us through the channels listed in the Contact section. We will do our best to respond within 30 days of verifying your identity.

aubet services are available to players aged 21 and above only. aubet does not intentionally collect data from anyone under 21. If we become aware that a player under 21 has submitted their data, we will delete it immediately.

If you are aware that someone under 21 is accessing aubet, please let us know through our contact channels.

aubet may update this Privacy Policy from time to time to reflect service improvements, technology changes, or changes in legal obligations.

Any significant changes will be reflected on this page and the "Last Updated" date will be revised. We encourage players to review this policy regularly. Continued use of the website after changes are published will be considered acceptance of those changes.

If you have questions about this Privacy Policy or wish to exercise your data rights, you can reach us through the following channels —

• Email: [email protected]
• Live Chat: Myanmar-language support, 24/7

Our data support team operates in Myanmar language and will respond to your enquiries honestly and straightforwardly.