🛡️Responsible Gaming

Be a responsible player at aubet

Gaming is entertainment, nothing more. aubet supports you in setting your own limits, staying in control, and building healthy play habits.

Introduction

See gaming as entertainment only

At aubet, the wellbeing of our players is a priority. Online games should be enjoyed as entertainment, not used as a way to recover lost money. We are here to help every player keep gambling from becoming a problem.

This page covers the 21+ age requirement, how to set personal limits, how to apply for Self-Exclusion, and our fair gaming policies in full. Deciding how much you can afford to spend before you play — and staying in control — is what keeps the experience enjoyable.

Important Notice

The aubet platform is for players aged 21 and above only. Please keep the following points in mind to make sure your gambling activity does not cause harm to your finances, relationships, or daily life —

  • Only play with money you can afford to lose
  • Avoid gambling with borrowed money
  • Limit your play time and take regular breaks
  • Do not allow children access to gambling systems or games
Control Tools

Control options available to players

Any player on the aubet platform can use these tools on their own if they feel it is right for them.

Deposit Limit

Deposit Limit Setting

You can set your own maximum deposit amount per week or per month. This helps you stay within your budget and avoid overspending on play.

Time Limit

Play Time-Out

You can pause your access to games for one day or several days. During the Time-Out period, deposits and play are suspended. Once the period ends, you can return.

Self-Exclusion

Self-Exclusion

If you feel that gambling is becoming a problem, you can request Self-Exclusion. During this period (3 months to one year or more), access to your account will be blocked.

21+ Restriction

Age Verification

The aubet platform is open to players aged 21 and above only. Age verification is required at registration, and underage play is strictly prohibited.

Loss Limit

Loss Limit

You can set a maximum amount you are allowed to lose in a week or a month in advance. Once that limit is reached, play will stop automatically.

24/7 Support

Support Service

If you run into any gambling-related issue, you can reach the aubet Support Team any time — 24 hours a day, 7 days a week — in Burmese via Live Chat.

Warning Signs

How to tell if you have a gambling problem

If you recognise any of the following signs in yourself, take a break from gambling and seek professional help.

Questions to ask yourself

  • Are you chasing losses to try to win back money you lost?
  • Are you borrowing money because of gambling?
  • Do you want to stop gambling but can't?
  • Is gambling affecting your family, work, or health?
  • Do you want to hide your gambling from your family?
Steps to Take

If there is a problem, act now

1

Stop gambling immediately — trying to fix the problem while still playing can make things worse. Contact the aubet support team via Live Chat first.

2

Request Self-Exclusion — request Self-Exclusion via Live Chat and set the period to 3 months, 6 months, or 1 year or more. During this period, you will not be able to access games by any means.

3

Talk to someone close to you — a gambling problem is not something you have to solve alone. Tell a family member or someone you trust, and reach out to local health services.

4

Sort out your finances — contact a financial adviser to help manage any debts that have built up from gambling.

5

Set a cooling-off period — even when you feel the problem has passed, before returning to play set limits on how much you will spend and how long you will play each session.

Healthy Habits

Tips for keeping gambling as entertainment

🗓️ Set a time and money budget for gambling

Decide in advance how much time and money you will spend each week. The moment you notice you are going over that limit, stop right away. Telling your family when you plan to play can help keep you accountable.

💡 Find entertainment outside of gambling

Don't fill your free time with gambling alone — spend it on sports, hobbies, or time with family. Gambling should not be a way to unwind from stress.

📵 Don't multitask while gambling

Don't expect to handle work, meals, or family time alongside a gambling session. Keep gambling time as gambling time, and give the rest of your life equal attention.

🔁 Don't gamble to chase losses

Losses are part of the game. Continuing to play in the belief that you can win back what you lost can lead to even greater losses. Accept the loss and tell yourself to stop.

Where to Get Help

If you have a gambling problem, help is available

You don't have to handle it alone — you can reach out to the aubet support team and health services.

aubet Live Chat

You can talk directly to the aubet Support Team about any gambling-related issue, 24 hours a day, 7 days a week, in Burmese via Live Chat. Requesting Self-Exclusion and setting deposit or loss limits can also be done through Live Chat.

Contact by Email

You can also get in touch by email for gambling-related issues and responsible gambling matters. Write to [email protected] to send your request.

Set your limits and play safely

Even when playing at aubet, set your own limits before you start. If you keep gambling as a form of entertainment, it will stay enjoyable for much longer.

FAQ

What you should know about responsible gambling

The aubet platform allows access only to players aged 21 and above. Age verification is required at registration, and players under 21 are strictly prohibited from accessing the platform.

Contact aubet Live Chat to request Self-Exclusion. You can choose a period of 3 months, 6 months, or 1 year or more. During that period, access to games, deposits, and play will be blocked, and you cannot reopen your account yourself until the period ends.

Players can set their own maximum deposit amount per week or per month. The limit takes effect immediately. If you request an increase, it will only apply after a 24-hour waiting period. This can be done through Live Chat.

Time-Out is a short-term break lasting one day to a few days, after which you can log back in yourself. Self-Exclusion is for a longer period — from 3 months to one year or more — and you cannot reopen your account yourself until the period is over. If the problem is more serious, Self-Exclusion is the right choice.

Under our fair gaming policy, losses are a normal outcome of play and refunds cannot be issued. However, our VIP Cashback program gives something back to players — Bronze up to 0.3%, Silver up to 0.6%, Gold up to 0.9%, and Platinum up to 1.2% weekly cashback. Contact Support if you would like to know more.

Never share your password with anyone. Lock your phone with a screen lock. If children use your phone, close the aubet app immediately or set up Parental Controls. Gambling by minors is strictly prohibited by law.